Briefing Notes - HCL’s DRYiCE SX and IT4IT-aligned Service Management

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Summary and Key Takeaway

HCL is implementing key tenets of the Open Group’s IT4IT reference architecture in the its DRYiCE SX integration and orchestration platform. The SX platform aims to offer a consumer-centric service catalog implementation for IT operations and enterprise business units. We also saw IT4IT value streams implemented ...

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