Analyst Inquiry – For ISG Insights Clients

Common Core

Inquiry events can be scheduled as 30 to 45-minute, one-on-one discussion calls, with a focus on helping our clients extend the value gained from Saugatuck’s published research.

While inquiries may require some review and preparation by Saugatuck analysts, primarily they are meant to be time-bound to the length of the pre-scheduled call. In this regard, inquiry events are not meant to be an alternative to custom consulting engagements, or forums to initiate new research threads that go beyond the scope of Saugatuck’s published research.

As a guideline, the best inquiry is one that focuses on a small number of targeted questions (3 or fewer) that build on and extend the value gained from Saugatuck’s published research and that can be addressed during the time allocated for an inquiry call. Should clients have comprehensive and/or detailed lists of questions that cannot be addressed in a single inquiry event, Saugatuck will either schedule additional sessions as available under their client contract, or provide for a variety of economical consulting options to address the specific client requirement at hand.

Inquiries can be submitted by using the form on this page. We will generally respond within 24 hours to schedule a call with the appropriate analyst. Please contact your account representative if you have any concerns.

If your company has an enterprise-wide subscription research contract with Saugatuck, many client firms prefer to centralize and track all inquiry through a pre-designated interface to Saugatuck. If this may be the case at your firm, simply contact us and we will be happy to coordinate such activity, if there is a unique process at your firm.